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n8n ebook · Customer Support workflows & templates
Customer Support
Updated · Tested on n8n 1.x · 5 workflows
Five n8n AI support agents for e-commerce and SaaS: email triage, order tracking, 24/7 chatbot and AI phone agents that sell.
This n8n ebook is for e-commerce stores, SaaS companies and service businesses that answer the same customer questions every day and want faster support without growing the team. The five automations cover every support channel. An email agent sorts every incoming ticket by category and priority, auto-replies to simple questions and escalates sensitive ones. A WhatsApp and website bot answers "where is my order" from your orders sheet and logs return requests. A 24/7 chatbot answers from your product docs and catalog and also sells. Two AI phone agents handle support and sales calls, look up orders live during the call, save summaries to your CRM and pass customers to a human when needed. You get five step-by-step PDF chapters for non-coders, real n8n screenshots, plain-English explanations of every node, and ready-to-import JSON workflows you connect to your own accounts.
Chapters
Reads your support inbox, sorts every email by category and priority, logs it as a ticket and auto-replies to simple questions. Sensitive tickets go to a human. How it works: 1. It checks your Gmail inbox on a schedule 2. AI labels each email by category and priority 3. Each ticket is logged to your sheet 4. Simple questions get an AI reply in the thread 5. Sensitive tickets alert your team on Telegram You get (the n8n Customer Support ebook): the ready-to-import n8n workflow JSON, a step-by-step setup guide for every node and real screenshots of the working workflow.
See the full workflow page →A 24/7 WhatsApp and website bot that answers "where is my order?" from your Orders sheet, and logs return or refund requests for your team. How it works: 1. A customer messages on WhatsApp or website chat 2. AI looks up their order in your sheet 3. It replies with status and tracking 4. Return or refund requests are logged 5. Refunds and complaints alert your manager on Telegram You get (the n8n Customer Support ebook): the ready-to-import n8n workflow JSON, a step-by-step setup guide for every node and real screenshots of the working workflow.
See the full workflow page →One AI bot on WhatsApp and your website for support and sales — it answers from your own documents, recommends products and calls in a human when needed. How it works: 1. A customer messages on WhatsApp or website chat 2. AI searches your product sheet and documents 3. It replies with a grounded answer or recommendation 4. The lead and chat are logged to your CRM 5. Hot leads and upset customers alert you on Telegram You get (the n8n Customer Support ebook): the ready-to-import n8n workflow JSON, a step-by-step setup guide for every node and real screenshots of the working workflow.
See the full workflow page →An AI voice agent that handles support and sales calls, looks up live order details during the call, and sends you an AI summary after every call. How it works: 1. Every hour it picks customers due for a call 2. The AI voice agent dials the customer 3. It can look up live order status mid-call 4. After the call, AI writes a summary 5. Your CRM is updated and you get a Telegram recap You get (the n8n Customer Support ebook): the ready-to-import n8n workflow JSON, a step-by-step setup guide for every node and real screenshots of the working workflow.
See the full workflow page →An AI voice agent that calls customers, pitches products and handles objections — plus a Telegram assistant that books callbacks in Google Calendar and sends reminders. How it works: 1. Every hour it picks customers due for a call 2. The AI voice agent calls and pitches 3. After the call, AI summarizes it into your CRM 4. Cases needing a human are sent to Telegram 5. A Telegram bot books appointments in Google Calendar 6. Reminders go out before each appointment You get (the n8n Customer Support ebook): the ready-to-import n8n workflow JSON, a step-by-step setup guide for every node and real screenshots of the working workflow.
See the full workflow page →
What you'll learn
- Classify support emails by category and priority and auto-reply to simple ones
- Answer order status, tracking and return requests on WhatsApp and web chat
- Build a 24/7 chatbot that answers from your documents and recommends products
- Run AI voice agents for support and sales calls with live order lookup
- Escalate angry, urgent or refund cases to a human on Telegram
How to Make Money With This Ebook
Build one automation in a single day — no coding needed. Charge an e-commerce store or SaaS support team around ₹20,000 per automation, plus a small monthly retainer for maintenance. Sell all 5 automations and this ₹999 ebook can turn into ₹1,00,000+ of client work. Or use them in your own store to answer customers faster and save hours every week. (Results depend on your effort and clients.)
Customer Support